PrivacyPolicy

1. About Us

This service "Popetto" is an AI pet dance video generation service operated by 合同会社カイギャク ("we", "our", "us").

2. Information We Collect

• Name / Username
• Email address
• Password (stored as a hash)
• Order details (pet info, video settings, contact email)
• Uploaded files (pet photos, dance videos)
• Access logs (IP address, browser info, pages visited)

3. Purpose of Use

We use collected personal information only for the following purposes:

• Service provision, order processing, and video delivery
• User account management and authentication
• Customer support and inquiries
• Service improvement and fraud prevention
• Compliance with legal requirements

4. Sharing with Third Parties

We do not provide or disclose personal information to third parties except in the following cases:

• When the user has given consent
• When required by law
• When urgently necessary to protect life, body, or property

5. Outsourcing

We may outsource certain operations (email delivery, cloud storage, payment processing, etc.) to external providers as necessary. We limit such providers to those who have entered into appropriate data protection agreements.

6. Cookies & Analytics

We may use cookies to improve usability and analyze traffic. You can disable cookies in your browser settings, though some features may be limited as a result.

7. Security

We implement appropriate security measures to prevent unauthorized access, loss, destruction, alteration, or leakage of personal information. Passwords are stored as hashes and communications are encrypted via SSL/TLS.

8. Retention Period

We retain personal information only as long as necessary to fulfill the stated purposes. After account deletion, information is promptly deleted, except where required by law.

9. Access, Correction, and Deletion

If you wish to access, correct, delete, or suspend use of your personal information, please contact us at the address below. We will respond within the scope permitted by law after verifying your identity.

10. Contact

11. Changes to This Policy

We may update this policy without prior notice due to legal changes or service updates. If significant changes are made, we will notify users via the service.